Frequently Asked Questions

To reserve your wedding date, a 50% non-refundable booking fee is required. This allows us to begin the planning process for your event and secure your date and time. Start by filling out our online reservation form and we will email you a proposal where you will be able to sign and pay your deposit online. Your non-refundable booking fee will be applied towards the total cost of your wedding.

Reservation

  • After you have selected one of our venues, wedding date and time of ceremony, one of our reservation agents will email you a proposal/contract. Due to our high interest in our properties, dates and venues are not officially held or confirmed until a 50% non-refundable deposit and signed contract is received. Once the signed contract and deposit is received, you will receive a confirmation 24-48 hours officially confirming your booking.

  • We do not hold dates due to our high interest in our properties. Dates and venues are not officially held or confirmed until a 50% non-refundable booking fee and singed contract is received.

  • After we’ve received your signed contract and 50% non-refundable booking fee, one of our on-site ceremony specialists will contact you via email to start the exciting process.

Wedding Packages

  • If you are uncertain about which package to select, don’t hesitate to reach out to us! We will gladly assist you in identifying and creating the best choice tailored to your needs.

  • You may modify or remove services from the package; however, the pricing remains the same.  We do offer à la carte services to customize to your needs.

  • Yes, but there is only one exception: for Kailana Chapel, you are not allowed to bring in an outside organist, caterer, or any beverages; they must be ordered through us. Except for that, you may bring in your own officiant and vendors. You must let us know 30 days prior to the event and you must take responsibility for confirming and bringing in the vendors.

    In addition, the vendors you have hired must need insurance.  Commercial general liability insurance covering the Licensee’s operations and the Licensee’s use and occupancy of all or any part of the Wedding Facility, including broad form contractual liability coverage insuring the Licensee’s obligations under this Agreement, written on an “occurrence” form with minimum limits of $1,000,000 per occurrence, $2,000,000 general aggregate per policy year, and $50,000 per occurrence for fire legal liability, covering all bodily injury, property damage, personal injury and other covered loss (however occasioned) occurring during the policy term, with endorsements as the Licensor may reasonably request from time to time.

    Please list:

    A2H2 Media LLC
    47-472 Hui Kelu Street
    Kaneohe, HI 96744

  • Yes, but there is only one exception: for Kailana Chapel, you are not allowed to bring in an outside organist, caterer, or any beverages; they must be ordered through us. Except for that, you may bring in your own officiant and vendors. You must let us know 30 days prior to the event and you must take responsibility for confirming and bringing in the vendors.

    In addition, the vendors you have hired must need insurance.  Commercial general liability insurance covering the Licensee’s operations and the Licensee’s use and occupancy of all or any part of the Wedding Facility, including broad form contractual liability coverage insuring the Licensee’s obligations under this Agreement, written on an “occurrence” form with minimum limits of $1,000,000 per occurrence, $2,000,000 general aggregate per policy year, and $50,000 per occurrence for fire legal liability, covering all bodily injury, property damage, personal injury and other covered loss (however occasioned) occurring during the policy term, with endorsements as the Licensor may reasonably request from time to time.

    Please list:

    A2H2 Media LLC
    47-472 Hui Kelu Street
    Kaneohe, HI 96744

  • The on-site specialist will inspect and maintain the venue before your arrival and after your departure. They are the venue specialist, so feel free to ask them about anything regarding the venue. However, please note that the on-site specialist is not your planner or day-of coordinator.

Ceremony

  • The ceremony takes around 15-20 minutes depeding if you include personal vows. The remainder of the time is for photography/videography purposes.

  • A typical ceremony timeline includes:

    First 30 minutes: Rehearsal.
    Second 30 minutes: Ceremony which includes Welcome Statement, Personal Vows, Exchange of Rings, The Kiss, Recessional.
    Last 30 minutes: Formal wedding photos.

  • The maximum number of people that can be in the room including guests and vendors is 70

  • Our venue is pet-friendly, so your dog may be present at your ceremony. To ensure a smooth experience, we kindly request that you designate a responsible person, who is not part of the wedding party, to watch over your dog and attend to any needs, including cleaning up after (picking up poop etc.) if necessary. Additionally, if you plan to bring your dog into the chapel, we ask that it be on a leash and/or in a stroller during the ceremony. We have had delightful experiences, like a bride walking down the aisle with her dog at Kailana Chapel, and we look forward to making your pet-friendly celebration special too!

  • You will be given a timeline based on the answers of your questionnaire prior to your wedding day and we will conduct a 30 minute rehearsal right before your ceremony.

    *If you would like to have your Rehearsal on a different day, you are able to schedule one 1-2 days before your Ceremony for an additional fee.

Reception

  • The maximum amount of guests is 30.

  • A typical Reception timeline includes:

    11:00 am - Arrival & Rehearsal.
    11:30 am - Ceremony.
    12:30 pm -Reception Doors Open.
    12:45 pm - Reception (Lunch & Program).
    2:30 pm - Prepare to depart.
    3:00 pm - Depart.

  • All food and beverage must be purchased exclusively through Kailana Chapel and consumed in the designated function areas.

  • Yes.

  • A minimum of 20 people (excluding children) is required.

  • Your final food menu choices are required fourteen (30) days prior to the event.

    Any cancellations or changes made within 14 days prior to the event will incur a 100% charge.

  • No. You are able to provide your own décor such as centerpieces, menu cards, seating cards, etc.

  • Standard table rounds tables with white linen, chairs, plates (white), napkins, utensils, and glasses are provided.

  • Our Small Round can fit 6 guests.

    Our Large Round can fit 8 guests.

General

  • Kailana Chapel: 30-40 min drive away from Waikiki

  • There is parking at Sea Life Park. Parking is $15 per vehicle.

    If arriving by stretch limousine or shuttle bus/van, drop-off and pick-up are only allowed at the stairs marked "Limousine drop-off."

  • Yes, there is a small Bride's Room for touch ups. We recommend that everyone come fully dressed in order to maximize your reservation time.

  • You are able to throw Silk flower petals inside the Chapel. *Cleaning fee may apply if not picked up after Ceremony.

    Real flowers are NOT allowed to throw inside the Chapel.

  • You are able to throw Silk flower petals inside the Chapel. *Cleaning fee may apply if not picked up after Ceremony.

    Real flowers are NOT allowed to throw inside the Chapel.

  • The best time to get married in Hawaii is all year round because of our great weather. Hawaii is the number one resort area to visit for vacations and weddings.

    January to March is the whale-watching season.
    April to September is the spring and summer season, when the island sees the highest temperature and the lowest amount of rain.
    October to March is the fall and winter season, when the sunsets are especially beautiful, and the sky takes on a pinkish-purplish hue.
    November to December is the holiday season, when all the hotels are decorated in Christmas décor.

Marriage License

  • Before arriving in Hawaii, please check the State of Hawaii Licensing Bureau or visit their website for further information.

    Upon arriving in Hawaii, you can pick up the document from an authorized marriage license agent.  After the event, your officiant will file the legal documentation on your behalf.

    All couples are responsible for applying for and picking up the marriage license. For couples outside of the United States, please verify your country’s legal requirements and check to see if there is a process needed to be taken in addition to the Hawaii marriage certificate.

  • The legal age to marry in Hawaii is 18 years, which requires proof of age in the form of ID or driver’s license. There are no residency or citizenship requirements. Both parties must appear in person to obtain the document.